INFO DIRECTORY

GENERAL RULES

CHECK OUT: Check out time on departure day is 11:00 am. Late Checkout is possible by prior arrangement with the reception desk (at an extra charge). If your departure is in the afternoon and you wish to keep your room until then, please contact the reception desk one day before your departure day till 19:00 o’clock. Our reception team will inform you, about the availability and the cost of it.
Express Checkout is also available, please contact the reception for further information.
FIRE PREVENTION: In case of any Fire incident please contact the reception immediately.
LOST AND FOUND: Please contact the reception immediately.

ACCOMMODATION

  • Air condition: Air-conditioning is individually controlled for your own convenience.

  • Bed sheets: Bed sheets are changed every third day.

  • Cleaning service: Cleaning Service in the rooms is on a daily basis except on Sundays.

  • Electricity voltage: Current is 220-240 volt.

  • Fridge: All rooms are equipped with a mini fridge.

  • Kettle: All rooms are equipped with a kettle

  • Hairdryer: All rooms are equipped with a hairdryer.

  • Keys: When you enter your room you need to place your Key card into the special plug on the wall. This is necessary in order to receive electricity in the room. Please do not forget to return your Key (Card Key) to the reception when you go out and of course on your departure day. In case of losing or damaging your Key card there is an extra charge for it.

  • Towels: Towels are changed every second day.

  • TV: The rooms are equipped with satellite led TV and music channels.

  • Wi-Fi: Wireless internet connection is upon extra charge and it is available at all areas of the hotel. For additional information contact the reception desk.

  • Baby cots: Available upon request. This service can be arranged through the reception desk.

  • Safe box: As our hotel takes no responsibility for loss of valuable things etc, we advise all our guests to use the safety deposit boxes which are located in their rooms (at an extra charge). Guests are kindly requested not to leave any cash or valuables in their rooms.

  • Central safe box: Our hotel is also equipped with a central safe box in the reception(at an extra charge). Please contact the reception for more details

Please note: Do not use lifts in case of emergency. Smoking is not permitted inside the rooms. Do not throw cigarette ends into the paper baskets. Switch off and disconnect from the wall plug, any portable electrical appliances. Guests will be charged for any damages they cause in the hotel.

ST. CONSTANTIN BEACH HOTEL FACILITIES AND SERVICES

  • Baby sitting: A Baby sitter is available upon request (at an extra charge). This service can be arranged through the reception desk. Please book 48 hours in advance.

  • Bars: Dionysos Main Pool bar: 10:30 - 22:45 (all inclusive opening hours)

  • 22:46-01:00 (non inclusive opening hours) Kalypso Pool Bar: 10:30 - 17:45 (open from JUNE-SEPTEMBER), Kalypso Snack Bar 10:30 - 17:45 (open from JUNE-SEPTEMBER)
    Avra Beach Bar: 10:00-00:30 (a la carte)

  • Room Service: Room Service is also available in our hotel on the restaurant opening time(service upon request and with an extra charge)

  • Breakfast Service: Breakfast Service is also available in our hotel (service upon request and with an extra charge)

  • Beach towels: Beach Towels are provided from the reception desk (at an extra charge).

  • Children playground: our Children’s Playground is at the disposal of our small friends. Please DO NOT LEAVE CHILDREN UNATTENDED.

  • Church: Inside the Hotel area there is a small Orthodox Church, where Weddings and Baptisms can take place. The church is open from 10:00 till 19:00 o’clock.

  • Disco: St. Constantin Beach Hotel Disco opens once a week, from 23:00 till 02:00. Drinks are at an extra charge. For more information contact the reception desk.

  • Exchange: Currency Exchange is in Euros (Bank Rates) and it is available daily at the reception desk during the day.

  • Fax services: For Fax Services please contact the reception desk.

  • Games: Our Hotel has a variety of games for fun and exercise: billiards, air-hockey, table tennis, and water polo.

  • Gym: Our Gym is free for our all-inclusive guests. The Gym is open from 09:30 till 18:30.

  • Internet: There is an Internet corner available for the guests at the Reception Area, at an extra charge. Please contact the Reception.

  • Laundry: Our hotel provides laundry service (at an extra cost). For more information please contact the reception desk.

  • Massage & Spa: Massage services are available (at an extra charge). Please contact the reception desk.

  • Messages: Telephone calls and Messages will be placed into your key box at the reception desk.

  • Parking: Our hotel provides free Parking for our hotel guests.

  • Pools: There are five outdoor Swimming Pools in the hotel for the Adults and two for the Kids. There is also an Indoor pool which can be heated when the weather is very cold (in April and November only). All Swimming pools have fresh water. Children must not run around the pools and dive/jump into the pools. The swimming pools can be used from 09:30 am to 18:30 pm daily. Children must be supervised at all times around and inside the pools by their parents or by an adult. The water of the pools is cleaned daily with ozone and chloride.

  • Reception: The reception is open 24 hours a day. Our reception staff will be glad to give you any information you will need about our Hotel Services and the surrounding areas.

  • Sauna: Sauna is located inside the Gym and can be used from 10:30am till 18:30pm (at an extra charge).

  • Sun beds and umbrellas: Guests can use Sun Beds and Umbrellas located around the pool areas with no additional charge. Guests cannot reserve the sunbeds (at any time) with their towels.

  • Telephone calls: There is a fully computerized Telephone System which is connected to each room. Please check the Telephone Information Bulletin.

  • Wake up call: Please order your wake-up call at the reception.

  • Doctor on call: St. Constantin Beach Hotel has a doctor on call 24 hours a day (at an extra charge).

  • Post office: You can leave your Post Cards to be posted at the reception desk.

  • Insurance: Our hotel provides holiday insurance package (at an extra charge)

ESTIA MAIN RESTAURANT

  • Breakfast: Full Buffet from 07:25 till 10:30 o’clock in Estia Main Restaurant. Early breakfast is also available upon request

  • Lunch: Offered with Full Buffet, in Estia Main Restaurant, from: 13:00 till 14:30 o’clock.

  • Dinner: Offered with Full Buffet, in Estia Main Restaurant, from: 18:30 till 21:00 o’clock.

  • Notice: Casual dressing is required during evening meals: NO SANDALS, SHORTS OR SLEEVELESS T-SHIRTS PLEASE.

  • Lunch baskets: Guests are requested to order their lunch basket the previous day no later than 19:00 o’clock at the reception desk. Instead of breakfast you can order an early breakfast the previous day also before 19:00 o’clock.

ASTERIA BBQ RESTAURANT

Please visit our restaurant in the roof of the main building and enjoy a beautiful and romantic traditional dinner under the stars (Asteria). You can make your reservation at the reception desk. Once per stay is free of charge. The second reservation is at an extra charge. Please contact the reception desk for more information. Asteria BBQ Restaurant is open (JUNE-SEPTEMBER) weather permitted.

AEGEO SPA

Escape from the stress and bustle of everyday routine and treat yourself to the care which deserves. At St. Constantin Beach Hotel Aegeo Spa, you will discover a unique small oasis of harmony and rejuvenation for the body and spirit. With our high quality services, you can enjoy a full range of treatment, especially designed to offer you the ultimate feeling of relaxation and wellbeing.

AVRA BEACH RESTAURANT

Please visit our restaurant near the sea and enjoy a beautiful and romantic traditional dinner with an amazing sea view. You can make your reservation at the reception desk. Once per stay is free of charge (drinks are not included). The second reservation is at an extra charge. Please contact the reception desk for more information. Avra Beach Restaurant is open weather permitted.

OUTDOOR INFORMATION

  • Beach: The beach near by the Hotel is a public beach. All guests that desire to swim in the sea can follow the safe path through the hotel to the beach.

  • Bus service: A Bus stop is approximately 500 m. away from our hotel, on the main old National road. There is a Bus to Heraklion every 30 minutes.

  • Car rentals: For Car and Motorbike rental at low prices please contact the reception desk.

  • Excursions: Please contact your travel agent or the reception desk.

  • Beach Flags: There is a public beach 30 meters away from our hotel. All of our hotel guests can use the public beach. Umbrellas and sun beds are at an extra charge. For your own safety, we ask you to pay attention to the color of the beach flags. Please take notice to the signs and follow the instructions of the Lifeguard on the beach.

  • Ιατρικο κεντρο: Στις Κατω Γουβες υπαρχει ιατρικο κεντρο περιπου 2 χλμ από το ξενοδοχειο μας. Αν επιθυμειτε την επισκεψη γιατρου παρακαλω ειδοποιηστε την Υποδοχη.

  • Ταξι: Ταξι 24 ωρες (επιπλεον χρεωση). Παρακαλω ειδοποιηστε την Υποδοχη.

 

 
 
 
 
 
   

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HOTEL  ACCOMMODATION  FACILITIES  ACTIVITIES  ALL INCLUSIVE  WEDDING PACKAGES

ST. CONSTANTIN HOTEL
Thermopylon Street , Kato Gouves, Municipality of Heraklion, Crete, Greece
P.C: 70014, Tel: (+30) 28970 42753/4, Fax: (+30) 28970 42726
E-mail: reservations@stconstantin.gr, info@stconstantin.gr

St Constantin Village Hotel & Suites
Best (Family Hotel) Gouves
 
 
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